| TEST di autovalutazione |
| TEST di autovalutazione |
| 1 | An advantage of using written forms of communication is that: | ||
| A) | Recipients cannot take more time in reviewing the message | ||
| B) | Written messages cannot contain complex facts | ||
| C) | Written messages can be saved | ||
| D) | They have to be provided impulsively | ||
| 2 | One of the limitations of written communication is that: | ||
| A) | Once it leaves the sender, the sender can still influence the outcome | ||
| B) | It travels with the help of nonverbal clues | ||
| C) | Written messages do not take more time to be composed | ||
| D) | It does not provide an opportunity for immediate feedback. | ||
| 3 | Business writing should be: | ||
| A) | Purposeful but not persuasive | ||
| B) | Persuasive and costly | ||
| C) | Economical but not audience oriented | ||
| D) | Purposeful, persuasive, economical, and audience oriented | ||
| 4 | The third phase of the 3-x-3 writing process include: | ||
| A) | Organizing and planning | ||
| B) | Revising and proofreading | ||
| C) | Organizing and composing | ||
| D) | Thinking and planning | ||
| 5 | Which of the following sentences uses bias-free language: | ||
| A) | Are you the waitress at this restaurant? | ||
| B) | Jake recently hired a salesman for his business | ||
| C) | Everyone must show his identification to receive the student discount | ||
| D) | Everyone must show their identification to receive the student discount | ||
| 6 | If you are writing to very busy people you should: | ||
| A) | Be direct and aggressive | ||
| B) | Adopt a brief and succinct written style | ||
| C) | Adopt an informal, conversational style | ||
| D) | Be very long and detailed | ||
| 7 | Primary audience: | ||
| A) | Is the decision-maker and/or decision-making body | ||
| B) | Is the group(s) of people that receive the communication directly | ||
| C) | Influences the secondary audience | ||
| D) | None of the above | ||
| 8 | Written formats are: | ||
| A) | CVs, resumes | ||
| B) | Etters, Newsletters, Brochures, Articles, Catalogues | ||
| C) | Advertisements, notice board, pamphlets, signs,press releases | ||
| D) | All of the above | ||
| 9 | The style of your writing refers to: | ||
| A) | At the same way how you express yourself and what you say | ||
| B) | How you express yourself rather than what you say | ||
| C) | What you say rather than how you express yourself | ||
| D) | Neither to how you express yourself nor to what you say | ||
| 10 | When writing business messages, you should emphasize: | ||
| A) | Second-person pronouns instead of first-person | ||
| B) | First person pronouns instead of second person | ||
| C) | Third person pronouns instead of second person | ||
| D) | Third person plural pronouns | ||